What should a deli manager do if a product recall occurs?

In the event of a product recall, it is critical for a deli manager to prioritize customer safety and compliance with regulations and company policies. By immediately removing affected products from sale and notifying customers, the deli manager ensures that no potentially harmful items are available to consumers. This proactive approach protects customers from health risks associated with the recalled product and demonstrates a commitment to consumer safety and transparency.

Furthermore, notifying customers helps maintain trust and confidence in the deli brand. Customers appreciate being informed about issues that may affect their health, and by providing clear communication regarding the recall, the deli reinforces its responsibility to uphold food safety standards. This swift action also aligns with best practices in food service and retail, where customer safety is paramount.